Returns & Exchanges
We want you to experience the best sleep of your life, which is why we offer a 200-night trial on our mattresses and a 30-day return window for accessories. If you aren't completely satisfied, we will arrange a collection and provide a full refund with no hidden fees.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to begin the process.
Prepare for Collection
For mattresses, there is no need to repackage them in the original box; for accessories, please ensure items are placed in their original packaging.
Schedule a Pickup
Our specialized courier team will contact you to arrange a convenient time to collect the items directly from your home.
Receive Your Refund
Once our warehouse confirms receipt of your return, we will process your full refund to your original payment method within 14 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing